Find Surrogate

A surrogacy matching platform that connects intended parents, surrogates, and agencies through searchable profiles, membership plans, favorites, messaging, and agency profile management.

Industry

Healthcare & Family Services

Duration

4 months

Year

2024

(Project Overview)

Who we built this for

Client Background

A surrogacy services platform helping intended parents, surrogates, and agencies discover, connect, and manage relationships through a trusted digital marketplace.

The Challenge

The surrogacy journey involves multiple stakeholders — parents, surrogates, and agencies — but discovery, communication, and profile management were fragmented across emails, spreadsheets, and disconnected listing tools.

Our Solution

Built a full-featured matching platform with dedicated parent and surrogate discovery pages, agency membership flows, profile management, in-dashboard favorites, and a secure messaging experience for ongoing conversations.

React.jsNext.jsTypeScriptTailwind CSSNode.jsNest.jsExpress.jsMongoDBREST APISwaggerJWT AuthenticationRole-Based Access Control (RBAC)Dashboard UIResponsive DesignPerformance OptimizationAWSDockerGitFigmaJira

(The Challenge)

Problems we were brought in to solve

01

Manual Data Entry Overload

Staff were spending 6+ hours daily copying data between spreadsheets, supplier emails, and the ERP system — a process prone to errors and delays.

02

No Real-Time Visibility

Managers had no single view of workflow status. Every update required manually checking multiple systems or calling the operations team.

03

Fragmented Communication

Supplier onboarding involved 12-step email chains. A single missed reply could delay freight clearance by days.

04

Legacy System Constraints

The existing ERP had no public API. Any integration had to be built around screen scraping and CSV exports — brittle and slow.

(Our Solution)

How we solved it

Find Surrogate was designed to simplify a sensitive and complex journey: intended parents and surrogates can browse structured profiles, save favorites, and start conversations from one platform while agencies manage memberships and public-facing brand pages.

The experience includes a welcoming home page, searchable parent and surrogate listings, agency membership plans, profile management for agencies, and dashboard tools for favorites and messages — all wrapped in a calm, trust-focused interface.

What We Built

  • Public home page introducing the platform for parents, surrogates, and agencies
  • Dedicated parents page for browsing intended parent profiles and journey details
  • Surrogate discovery page with searchable profiles and key qualification information
  • Agency membership plans for onboarding surrogacy agencies onto the platform
  • Agency profile management with about, branding, and public profile controls
  • Dashboard favorites for saving and revisiting promising parent or surrogate matches
  • In-platform messaging for secure communication between matched users

(Design & Development Process)

From research to live product

01

Research

Week 1–2

Stakeholder interviews, workflow mapping, and a full audit of the existing ERP and communication stack. Defined scope, priorities, and success metrics.

Deliverables

  • Workflow audit report
  • Tech stack decision
  • Project roadmap

02

UI/UX Design

Week 3–4

Wireframed every dashboard screen and workflow builder interaction. High-fidelity Figma prototypes reviewed and approved by the operations team before development began.

Deliverables

  • Figma prototypes
  • Component library
  • User flow diagrams

03

Development

Week 5–10

Sprint-based build with weekly demos. Backend API, n8n workflow engine, and React dashboard built in parallel by dedicated squads with daily standups.

Deliverables

  • Backend API (FastAPI)
  • n8n workflow engine
  • React dashboard

04

Testing

Week 11–12

End-to-end testing across all workflows, load testing for 500 concurrent automations, UAT with the client's operations team, and accessibility audit.

Deliverables

  • QA test report
  • UAT sign-off
  • Performance benchmarks

(Key Features)

What makes the platform powerful

Public home page introducing the platform

Public home page introducing the platform for parents, surrogates, and agencies

Dedicated parents page

Dedicated parents page for browsing intended parent profiles and journey details

Surrogate discovery page

Surrogate discovery page with searchable profiles and key qualification information

Agency membership plans

Agency membership plans for onboarding surrogacy agencies onto the platform

Agency profile management

Agency profile management with about, branding, and public profile controls

Dashboard favorites

Dashboard favorites for saving and revisiting promising parent or surrogate matches

In-platform messaging

In-platform messaging for secure communication between matched users

(Tech Stack)

Built with the right stack

Every tool chosen for this product’s speed, clarity, and scale.

(Results & Impact)

Results that show impact

User journeys supported in one platform

3

In-platform messaging between matches

Secure

Membership and profile management built in

Agency

Responsive experience across devices

100%

Overall Result

Find Surrogate gave parents, surrogates, and agencies a single trusted platform to discover matches, manage profiles, save favorites, and communicate throughout the surrogacy journey.

(Project Gallery)

Screens from the live product

Find Surrogate home page

Home

Home

Find Surrogate parents page

Parents

Parents

Find Surrogate surrogate page

Surrogates

Surrogates

Find Surrogate agency membership page

Agency Membership

Agency Membership

Find Surrogate agency profile about page

Agency Profile

Agency Profile

Find Surrogate dashboard favorites screen

Favorites

Favorites

Find Surrogate dashboard messages screen

Messages

Messages

Softlvy transformed our vision into a scalable product. Their team delivered exceptional quality, clear communication, and a smooth development process from start to finish.

David Carter

Founder, SaaS Startup

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