A surrogacy matching platform that connects intended parents, surrogates, and agencies through searchable profiles, membership plans, favorites, messaging, and agency profile management.
Industry
Healthcare & Family Services
Duration
4 months
Year
2024
(Project Overview)
Client Background
A surrogacy services platform helping intended parents, surrogates, and agencies discover, connect, and manage relationships through a trusted digital marketplace.
The Challenge
The surrogacy journey involves multiple stakeholders — parents, surrogates, and agencies — but discovery, communication, and profile management were fragmented across emails, spreadsheets, and disconnected listing tools.
Our Solution
Built a full-featured matching platform with dedicated parent and surrogate discovery pages, agency membership flows, profile management, in-dashboard favorites, and a secure messaging experience for ongoing conversations.
(The Challenge)
01
Staff were spending 6+ hours daily copying data between spreadsheets, supplier emails, and the ERP system — a process prone to errors and delays.
02
Managers had no single view of workflow status. Every update required manually checking multiple systems or calling the operations team.
03
Supplier onboarding involved 12-step email chains. A single missed reply could delay freight clearance by days.
04
The existing ERP had no public API. Any integration had to be built around screen scraping and CSV exports — brittle and slow.
(Our Solution)
Find Surrogate was designed to simplify a sensitive and complex journey: intended parents and surrogates can browse structured profiles, save favorites, and start conversations from one platform while agencies manage memberships and public-facing brand pages.
The experience includes a welcoming home page, searchable parent and surrogate listings, agency membership plans, profile management for agencies, and dashboard tools for favorites and messages — all wrapped in a calm, trust-focused interface.
What We Built
(Design & Development Process)
01
Stakeholder interviews, workflow mapping, and a full audit of the existing ERP and communication stack. Defined scope, priorities, and success metrics.
Deliverables
02
Wireframed every dashboard screen and workflow builder interaction. High-fidelity Figma prototypes reviewed and approved by the operations team before development began.
Deliverables
03
Sprint-based build with weekly demos. Backend API, n8n workflow engine, and React dashboard built in parallel by dedicated squads with daily standups.
Deliverables
04
End-to-end testing across all workflows, load testing for 500 concurrent automations, UAT with the client's operations team, and accessibility audit.
Deliverables
(Key Features)
Public home page introducing the platform for parents, surrogates, and agencies
Dedicated parents page for browsing intended parent profiles and journey details
Surrogate discovery page with searchable profiles and key qualification information
Agency membership plans for onboarding surrogacy agencies onto the platform
Agency profile management with about, branding, and public profile controls
Dashboard favorites for saving and revisiting promising parent or surrogate matches
In-platform messaging for secure communication between matched users
(Tech Stack)
Every tool chosen for this product’s speed, clarity, and scale.
(Results & Impact)
User journeys supported in one platform
3
In-platform messaging between matches
Secure
Membership and profile management built in
Agency
Responsive experience across devices
100%
Overall Result
Find Surrogate gave parents, surrogates, and agencies a single trusted platform to discover matches, manage profiles, save favorites, and communicate throughout the surrogacy journey.
(Project Gallery)

Home
Home

Parents
Parents

Surrogates
Surrogates

Agency Membership
Agency Membership

Agency Profile
Agency Profile

Favorites
Favorites

Messages
Messages
Softlvy transformed our vision into a scalable product. Their team delivered exceptional quality, clear communication, and a smooth development process from start to finish.
David Carter
Founder, SaaS Startup